W.S Darley & Co, provider of equipment solutions to the fire industry, explains how their core family values and company ethos sets them apart
Founded in 1908, W.S. Darley & Co. (Darley) has been providing the highest quality equipment solutions to its military and first responder customers. With origins in Midwest manufacturing of fire pumps and apparatus, Darley has added a family of brands to distribute innovative capabilities by partnering with leading vendors to offer a complete line of firefighting pumps, CAFS, apparatus, drones, and equipment. Our PolyBilt Division is a manufacturer of high quality and innovative truck bodies for the fire service industry.
Darley has a current customer base of more than 125,000, which includes federal, state and local governments as well as customers in over 100 countries. We remain a family owned and operated business committed to customer service and our employees.
Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, Illinois and company divisions operating in Chippewa Falls, WI, Janesville, IA, and Grand Rapids, MI.
The Darley difference is in how we treat you, our customers, with the philosophy that our sales approach is really relationship development. At Darley, your problems are our own, and a satisfied customer is our mission. For a reliable source of all your equipment needs, look no further than Darley.
Core values
The Darley business model is centred around family values, development, inclusivity and respect. We passionately serve the world’s first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. We aim to be a global, family-owned and professionally managed company with a long-term perspective for our stakeholders as the first choice of fire emergency and tactical professionals worldwide. We value you, and our relationship with you. Some of our core values are:
Integrity: We will act in an honourable and ethical manner. We will do the right thing and we will do what we say we are going to do.
Passionate customer focus: We will serve customers in a prompt and fair manner while exceeding their expectations.
Relationships based on respect: We will foster relationships built on trust, mutual respect and solid family values.
Teamwork/Empowerment/Inclusion/Development: We will cultivate an environment of teamwork, diversity and empowerment. We will develop leaders and encourage personal and professional growth.
Innovation: We will develop innovative solutions and drive technology.
Celebration: We will take time to recognise employee efforts and celebrate our Team Darley victories. We will work hard, have fun and make a difference.
325 Spring Lake Dr
Itasca, IL
60143
United States
LinkedIn: W. S. Darley & Co.
Twitter: @wsdarley
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Media contact
Rebecca Morpeth Spayne,
Editor, International Fire Buyer
Tel: +44 (0) 1622 823 922
Email: editor@firebuyer.com
