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Chubb launches new secure customer portal

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Chubb Fire & Security Limited is further enhancing its customer service capabilities through ChubbmySite, a new online account service which enables UK-based customers to coordinate their fire and security maintenance contracts through one simple, secure and integrated portal. Chubb, a leading provider of security and fire-safety solutions, is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. ChubbmySite includes invoice and statement management, where customers can securely view and print their invoices and statements, switch to direct debit payment or make secure online payments. The portal also allows customers to view the system activity on their monitored intruder alarms, including the times that their intruder systems are set and unset, which can be valuable to multi-site customers. It also provides a log of their previous and booked engineer visits and service history, and enables them to change aspects of their contract such as their nominated keyholder, which proves useful when reassigning duties during employee planned or unplanned absences. “ChubbmySite gives the customer full transparency of what we do, when we do it and where we do it,” said Colin Leatherbarrow, Product Solutions Director, Chubb Fire & Security. “For our small and medium-sized enterprise customers, it cuts out paperwork and simplifies the process of ensuring compliance with legal and insurance requirements. For larger premises and multi-site estates, it gives greater visibility and control to Health & Safety and risk managers who may be based in a remote location.” The new service was launched to create an easy yet secure way for customers to manage their contracts, and also supports both the customers’ and Chubb’s environmental goals to reduce the output of paper.

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North Strabane volunteer fire department receive new Toyne Tanker

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The North Strabane VFD out of Canonsburg, PA, hired Toyne to engineer a new tanker for their department. Tanker 48, which is the third Toyne Tailored Apparatus to go into service for the North Strabane VFD, joins a fleet of 12 emergency vehicles. Their new aluminum body tanker is outfitted with a Hale MBP 750 PTO pump, a 2000 gallon UPF tank, as well as a 2100 gallon portable tank rack. To light up the scene, North Strabane’s newest Toyne is also equipped with Fire Research telescoping lights. The apparatus was built on a Kenworth T370 2 door cab and chassis, and is powered by a Paccar PX9-380 engine, and an Allison 3000 EVS transmission. Canonsburg, PA is located 18 miles southwest of Pittsburgh and was incorporated in 1802. The North Strabane Fire Department is comprised of career and volunteer firefighters who operate out of three stations and protect nearly 9,000 residents.

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Dedicated salary comparison website launched by Cento

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Leading industry recruitment expert Cento Fire & Security Jobs has launched the first free to use salary comparison website for fire and security professionals. The Cento Salary Guide site provides the latest salary information for a variety of UK-based roles including engineering, management and sales positions.  Users anonymously fill in their own information to gain free access to the latest market wage analysis which includes averages for their specific role as well as other positions in the sector if they wish to compare rates. The guide has been created by Cento Fire & Security Jobs to benefit both employers and employees. In order to ensure that employees are paid fairly, employers using the system can track current industry averages for instant application to  their businesses.  If employees know they are being paid the industry average (or indeed above it), this could significantly boost staff retention, employee motivation and overall job satisfaction. The Salary Guide offers employees access to valuable information that would usually be extremely difficult to obtain. Users can compare salary rates by sector and job title as well as gaining insights into regional variations.  This information can be used during negotiations in the job hunting process, or to encourage a career move or progression.  For complete ease of use, the Cento Salary Guide also provides information on the latest jobs on offer in the market. Brett Ennals, CEO of Cento Fire &Security Jobs said: “The Cento Salary Guide is more than just a website that provides earned income information. It exists to provide key industry analysis, highlighting trends that will impact both employers and employees. Additionally, the guide also shows our capability in providing expert advice to our clients and candidates – beyond what is conventionally expected of a recruitment consultancy. The more salaries we have on the site, the more it increases in value as a true reflection of the industry. Start uploading your information and see the results for yourself.” Visit  http://www.centosalaryguide.com/ for more market information.

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How will Brexit affect the fire industry?

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According to a survey conducted by the FIA, less than 12% of businesses within the fire industry say that Britain’s exit from the EU will positively affect business in the coming months and years. The survey, which polled members on their views of the result of the referendum, had 179 responses from businesses across the UK and indicates there is a strong feeling of uncertainty regarding the future of the UK as a whole, and what might happen next for businesses. “The immediate uncertainty appears to have already had the effect of delaying investment decisions. This will, of course, impact on construction and other projects. The long-term future is less clear and would depend upon the exit ‘deal’ reached with the EU,” said one responder.

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Solberg foams announces retirement of industry veteran

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The Solberg Company, the world’s foremost innovator of fire-fighting foam concentrates and systems hardware, announced the retirement of industry veteran Joop Rijnbout (pictured). Joop Rijnbout entered the fire protection industry in 1979, with 3M Europe working as a sales representative in support of LIGHT-WATER fire-fighting foam and specialty fluorochemical products. Joop began his business career in 1970 with Lummus Technology B.V in the Netherlands as a heat transfer engineer, where he designed heat exchangers for the petrochemical industry and later worked for Stone & Webster. In 2001, Joop joined Svenska Skum serving in the capacity of General Sales and Marketing Manager. With the acquisition of Svenska Skum by Tyco International, Joop was appointed to the position of Sales Manager, Foam Products EMEA Region. Joop Rijnbout joined Solberg Scandinavian AS in 2006 leading the company’s sales and marketing department. Joop was instrumental in launching the company’s next generation RE-HEALING Foam which uses no fluorochemicals (surfactants nor polymers). The Solberg Family congratulates Joop on his 37 years in the fire protection industry and wishes Joop all the best in his retirement.

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Mississippi Fire Department receives New Toyne

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Located in Northwest Mississippi, the town of Sardis is home to nearly 1,700 residents. The Sardis, MS Fire Department, which was established in 1936, recently accepted delivery of a brand new bolted, painted, stainless steel Toyne Pumper. The apparatus was built on a Freightliner M2 106 two door cab and chassis and is driven by a Cummins ISL350 engine and Allison 3000 EVS transmission. Engineered to deliver powerful fire-fighting capabilities, their Toyne Tailored Apparatus features a UPF 1,249 gallon tank, Waterous CS 1,250 gpm pump, as well as a Foam Pro 1600 Class A foam system. Sardis’ Toyne Pumper is also equipped with Fire Research telescoping lights and a gas powered Honda 6K generator. Sardis, MS firefighters are trained on, and respond to, all types of calls including structure and vehicle fires, brush fires, automobile accidents and other disasters. The department also has mutual aid agreements with surrounding departments and counties in Mississippi.

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Solberg Appoints New General Manager for Asia-Pacific Business Operation

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The Solberg Company, the world’s foremost innovator of firefighting foam concentrates and systems hardware, announced today the appointment of James Perriss (pictured) as General Manager, Asia-Pacific Region. Mr. Perriss entered the fire protection business in 2006 serving in various sales, business development and management capacities, most recently as Regional Sales Manager, Oceania. James joined Solberg back in 2011 from Chubb Fire & Security where he held the position of Major Accounts Manager covering the oil & gas, petrochemical, marine and industrial market sectors. Mr. Perriss brings a total of 16 years’ experience in international sales and business development of industrial products through distribution channels to Solberg. He is a customer-oriented executive manager with the proven ability to organise and motivate multicultural sales teams for accelerated growth, channeling partners to deliver results for both organisations. James holds a BS (Hons.) in Geology from The University of Manchester (UK), and a Graduate Business Management Diploma from Rentokil Initial PLC.

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Charity car wash held to raise funds for The Fire Fighters Charity and youngster with rare condition

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A ‪charity‬ car wash is being held at Eccleston Community Fire Station on the 2 July to raise funds for The Fire Fighters Charity and an Eccleston youngster battling a rare genetic condition. Firefighters at Eccleston Community Fire Station are holding the car wash at the station, on Millfields, between 10am and 4pm to raise funds for 12-year-old Melissa Adams, who was diagnosed with Angelman syndrome in 2006. The condition means Melissa is unable to speak, has poor mobility skills, suffers epilepsy and needs 24-hour care. Funds raised from the car wash will go towards ‘Melissa’s Smile Fund’ set up by Melissa’s mum Kat and brother Jacob, to provide Melissa with essential equipment she needs as she grows up. This includes a sensory room, which Melissa’s family hope to create as a place of calm for Melissa when she has seizures and when her lack of communications skills prove too much for her. Proceeds will also be donated to The Fire Fighter’s Charity, which provides treatment and support for serving and retired firefighters, and their families, in times of need. Watch Manager Steve McHale said: “Firefighters from Red Watch at Eccleston Community Fire Station have organised a joint charity car wash with Melissa’s family and friends to assist in raising money for two great causes.” “We hope everyone who lives nearby, or who is visiting the area on Saturday, will come along to show their support however they can.” “It will be a great day and hopefully we can help raise funds for two very well-deserving charities.”

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Multi-criteria detectors: The future in fire detection?

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The introduction of multi-criteria detectors has given purchasers increased flexibility and functionality in their fire detection systems. According to the latest IHS Fire Detection & Suppression Report, the global multi-criteria detectors market was worth $264.8 million (£1.9 million) in 2015. The market is expected to grow by a compound annual growth rate of 6.6% between 2015 to 2020. IHS found that multi-criteria detectors which combine multiple detection technologies have become more common in the fire detectors market for the following three reasons: 1. The increasing number of mixed-use facilities has created demand for detectors that can function in complex environments, while meeting the demand of multiple customers. For example, the increasing number of facilities that combine retail, restaurants and lodging create unique challenges for building owners and fire detector manufacturers. IHS found that the risk of fire varies in each environment – each requiring a different type of detector. Combining multiple technologies into a single unit means that fire detectors will be able to meet the needs of various clients. 2. IHS found that the trend to multi-criteria detectors is mainly caused by customers desire to reduce the number of detection devices installed in their facilities. The fact that fire systems in most instances continue to be a ‘must’ purchase by law, means some end users want to see fewer detectors installed in their facilities. Because of this situation, multi-criteria detectors are more often being specified in projects where aesthetics are a concern. 3. The price of multi-criteria detectors continues to decline, as more systems are installed and competition in the fire detection market increases. IHS found that declining prices are contributing to more rapid adoption of multi-criteria detectors, as some customers that were once priced out of this market have now started to realise the value of this detector type. The increased adoption of multi-criteria detectors is expected to continue, increasing the opportunity for fire detection product manufacturers. Currently, these detectors are viewed as a premium product mostly installed in high-end projects. As the price of multi-criteria detectors becomes more competitive, their use is expected to become more mainstream and manufacturers will find new opportunities to sell these detectors within medium-sized projects.   

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